What Shall I Do When I Have Not Received My Purchase Confirmation?

Firstly, you must check that the payment has been made correctly and that the purchase has been completed.

In this case, check your Spam or junk mail folder. The numbers you are taking part in our raffle with will always be shown on our website in your profile area. All you have to do is click on “Purchase History”.

Have you found it? If so, it is important that you signal that we are not SPAM, so that you can receive the emails in your inbox.

In the emails you will receive purchase confirmations, offers, raffle updates and the date of the raffle. You will also be able to find out if you have won the raffle!

Still can't find it? Get in touch with us via our contact form. Our team will be happy to help you.

Do you need more help? Write us